What is an IT Asset Management Tool?
Types of Asset Management Tools. How to Choose the Right ITAM Software.
I have always found it curious which tech tools organizations use to get their work done daily. I’m thinking it’s probably not a brief list. Every now and then, it happens I realize a tool I’ve forgotten about is way more adequate for a task than the tool I’ve been using. I’m sure it happened to every one of us more than once.
Tools that are underutilized are both a waste and a risk, as they present security risks or compliance issues, unjustified costs, and slow productivity. But keeping up with them is no small task. This is where IT asset management (ITAM) steps in.
Asset management, as previously explained in this article, is a highly data-intensive set of processes. Nowadays, more and more organizations believe that asset management technology is essential to allowing operational processes and decision-making to scale across large asset footprints. Below are a few examples of common types of tool capabilities that companies are employing to support asset management processes:
Types of Asset Management Tools
According to ITAM experts, there are three types of tools that are essential for successful asset management:
#1. Discovery tools
These tools are meant to provide visibility into your assets. These tools crawl your IT environment and pick up many or most of your assets. Newer versions of ITAM discovery tools are cloud-native, and some even offer dependency mapping across hardware, software, and multi-cloud.
#2. ITAM database
Your organization may have an independent ITAM database, or it may correspond with your Configuration Management Database (CMDB) or CMS tools. If you find yourself in the first scenario, make sure you establish a process and policy for sharing out this data.
#3. Automation and orchestration
Tools that are backed up by strong automation can provide ITAM managers with all the necessary data to answer the WHATs, WHENs, and HOWs of hardware and software management.
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How to Choose the Right ITAM Software
Implementing a new approach to asset management will help your organization further clarify which software will best support your needs.
Conducting an asset inventory is the first step in getting a better understanding of what you have and, of course, your costs. After getting this information, it’s possible to map asset lifecycles and allow your financial department to evaluate costs.
Advanced IT asset management goes ahead of this stage and automates everyday ITAM tasks. For example, employees can request a license to a common software subscription using a self-service portal. That particular request can be approved with a link sent to provide access to the subscription for the ones who demand it. This automation process allows IT teams to focus on more important work, than expending effort on support tasks.
Another important aspect of efficient asset management is collaboration. Rather than purchasing assets “in the shadows”, making requests through a collaborative tool would be easier for employees, especially for procurement teams who will be able to monitor and approve acquisitions. Additionally, connecting your asset management tool to other services such as communication platforms will make it even better. Employees would be able to make requests in a few taps on their keyboard, thus improving the intake process for asset requirements.
Wrapping It Up…
As you know, every organization is different. Some need to map complicated dependencies across an enterprise. Some want to keep a record of intangible assets like licenses and compliance documents to reduce risk. Others have simpler requirements and involve tracking a computers inventory.
Thankfully, asset management software comes in all shapes and sizes, from quick and accessible integrations, to elaborate, high-priced solutions that are able to discover all IP-based hardware on the network automatically, sign the big pile of documents on your desk and more. Whether you choose a lightweight tool or an enterprise-level system, the first and most important thing to take into consideration is getting the option that will work best for your needs.
Our Heimdal™ Patch & Asset Management solution will allow you to deploy software, close vulnerabilities, achieve compliance, and see all software assets, thus mitigating breaches, data leaks, environment compromise, exploits, and compliance fines.