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Apple has settled a case with a 21-year-old student after she sent her mobile phone to a Pegatron repair center in 2016. The woman, a past student at the University of Oregon, later discovered that employees had published explicit videos and pictures on her social media account from her iPhone while they were supposed to fix it.

Eventually, the American multinational technology organization has agreed to a multi-million dollar settlement to solve the lawsuit.

Pegatron is one of just a handful of partners Apple relies on globally to assemble marquee products such as the iPhone.

Apple prides itself on its commitments to privacy and data security. An Apple spokesperson declared:

We take the privacy and security of our customers’ data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process.  When we learned of this egregious violation of our policies at one of our vendors in 2016, we took immediate action and have since continued to strengthen our vendor protocols.


Around 10 Personal Videos and Photos Were Published On Student’s Social Media

The legal action was suing Apple for violation of privacy and infliction of emotional suffering. The employees involved were fired, as a consequence.

While it was being repaired, the two employees uploaded 10 pictures of the student in different phases of undress and a sex video from her Facebook account, making it seem that she had published them herself. The private content was only deleted after her contacts alerted her that it had been posted.

How Much Money Did Apple Pay Exactly?

It is still unclear how much money the affected woman is expecting from the tech giant, but multiple media reports have mentioned “legal filings” in which her attorneys mention their attempt to get 5 million dollars from Apple for the emotional harm caused by this situation.

According to the reports, the agreement also included a subsection to avert the student form revealing how much money she got from Apple.

The tech corporation has received its settlement money back from Pegatron. Pegatron and its insurers, who declined to pay the bill, have now opted to settle the issue behind closed doors.

The problem is that Apple asks its users to send in their iPhone with the passcode deactivated, which enables anyone in the chain to gain access to any information saved on the mobile device. However, it is always recommended to also reset your device to factory settings before sending it in for fixing.

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Antonia Din

PR & Video Content Manager

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As a Senior Content Writer and Video Content Creator specializing in cybersecurity, I leverage digital media to unravel and clarify complex cybersecurity concepts and emerging trends. With my extensive knowledge in the field, I create content that engages a diverse audience, from cybersecurity novices to experienced experts. My approach is to create a nexus of understanding, taking technical security topics and transforming them into accessible, relatable knowledge for anyone interested in strengthening their security posture.

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