Heimdal

Managed Extended Detection & Response Demo Videos

Explore Managed Extended Detection & Response (MXDR) demos, tutorials, and testimonials to see how Heimdal detects and responds to threats 24/7, eliminates alert fatigue, and strengthens your cybersecurity posture.

Managed Extended Detection & Response (MXDR) Demo Videos

Watch Managed Extended Detection & Response (MXDR) demos to see how Heimdal's SOC team monitors, investigates, and remediates threats across your organisation in real time.

Managed Extended Detection and Response (MXDR) Demo

Managed Extended Detection and Response (MXDR) Demo

Get an inside look at how our SOC team uses the XDR dashboard to monitor endpoints, detect threats, respond to incidents, and manage vulnerabilities on Windows, Linux, and MacOS. Learn insights on the modules: DNS security, Firewall, Endpoint detection, Ransomware Encryption Protection, Patch Management.

How the MXDR Team Works with the Next-Gen Antivirus Module

How the MXDR Team Works with the Next-Gen Antivirus Module

See how our security engineers work with the Next-Gen Antivirus module. Learn how they address alerts, how the XTP engine works, and what happens when malware is confirmed.

Top Testimonials

Managed Extended Detection & Response (MXDR) Testimonials

Hear from real customers about how Heimdal's MXDR service strengthens their cybersecurity posture.

How Heimdal's MXDR Platform Helps MSPs Win Business

How Heimdal's MXDR Platform Helps MSPs Win Business

After more than a year of using Heimdal's MXDR, Martin Robinson shares his experience with it. Watch this testimonial and learn what an MSP thinks about the tools in the stack and the SOC team that comes along it.

Why Your IT Department Trusts Heimdal MXDR

Why Your IT Department Trusts Heimdal MXDR

Fern Ritchie shares how Heimdal became their extended SOC, helping them manage alerts, handle threats, and build a true security process without needing to scale their internal team.

Leigh Wood Says Heimdal's MXDR Is a Key Platform for Node IT Solutions

Leigh Wood Says Heimdal's MXDR Is a Key Platform for Node IT Solutions

Leigh shares insights into their collaboration with Heimdal and how its patch management solution and MXDR service helped him gain time, find new clients, and secure existing ones.

Experts Awake So You Don’t Have to Be

Experts Awake So You Don’t Have to Be

For Charles Greig, IT Director at Oxford Learning Partnership, endless alerts and sleepless nights used to be part of the job. Now, with a SOC team watching over his infrastructure 24/7, Charles can finally focus on what truly matters.

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FAQS

Frequently Asked Questions

MXDR is a fully managed cybersecurity service that combines advanced threat detection, investigation, and response with 24/7 expert-led monitoring. Heimdal's MXDR is powered by the Heimdal XDR Unified Security Platform and supported by an accredited Security Operations Center (SOC), providing continuous protection across endpoints, networks, identities, emails, and cloud environments.

The demo videos walk through how Heimdal's MXDR service operates in practice, including alert classification, threat investigation, incident response workflows, and how the SOC team collaborates with your internal IT team to detect and remediate threats across your environment.

Heimdal MXDR follows a structured four-phase process: initial investigation and alert classification, complex analysis, taking action, and remediation and eradication. Depending on threat severity, low, medium/high, or critical, responses range from module configuration and antivirus scans to endpoint isolation, forensic analysis, and full vulnerability remediation.

Yes. Heimdal MXDR integrates with your existing environment and complements tools such as Microsoft 365 and Google Workspace. It also supports third-party RMM and PSA integrations, making it suitable for organisations that already have security investments in place and want to augment them with a managed SOC service.

Yes. Heimdal MXDR is specifically designed to address SecOps skills shortages. With a global shortfall of cybersecurity professionals, MXDR allows internal teams to focus on core business objectives while Heimdal's expert SOC handles advanced threat hunting, investigations, forensics, and 24x7x365 monitoring.

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