Platform & Managed Services

Identity Threat Detection and Response - ITDR Solution

Stop identity attacks before they become breaches

Heimdal ITDR brings together identity, endpoint, email and network telemetry in one platform and security solution. It helps you detect account takeover, privilege abuse and business email compromise across your entire attack surface early, then contain threats using built in response and privilege control. No separate security information and event management (SIEM), SOAR or stitched-together tools.

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Solution Brief

unified benefits

Identity first defence, powered by your whole cybersecurity stack

Built for security teams and service providers that need enterprise-grade identity security without enterprise-grade complexity.

Block account takeover and fraud

Spot risky sign ins, mailbox changes and unusual access patterns across cloud and endpoint identities. Heimdal ITDR links identity activity with email and endpoint events so you can cut off attacks before threat actors turn them into data loss or financial fraud.

Control every privilege on every endpoint

Replace standing admin rights with just in time access. Heimdal Privileged Access Management, part of the Heimdal ITDR system, lets you approve, schedule and record elevation so users get what they need without exposing your environment.

ITDR without SIEM or SOAR

Threat hunting, alerting and response all live inside the Heimdal Threat Hunting and Action Center. You see identity risks, investigate them and trigger response workflows in one place instead of building and tuning a separate SIEM or SOAR stack.

Add 24/7 SOC when you are ready

Heimdal MXDR adds a managed Security Operations Center on top of Heimdal's ITDR solution. Our analysts watch identity, endpoint and email signals around the clock, investigate alerts and act through your policies so your team can stay focused.

Catch identity-based attacks while they’re still small

Make “default admin” a thing of the past

All your identity signals in one place. Zero SIEM hassle.

Switch on 24/7 cover without rebuilding your stack

What Heimdal ITDR covers

See every move attackers make with your identities

Heimdal ITDR looks beyond simple login alerts. It tracks how identities are used and misused across your identity infrastructure - email, devices, cloud apps and remote access, then surfaces the activity that really matters.

Remote access misuse

Detect and control risky remote access into endpoints, including credential misuse by both external attackers and compromised insiders. With Remote Access Protection you can shut down unauthorised sessions that rely on stolen credentials.

Business Email Compromise indicators

Spot executive impersonation, lookalike domains and payment detail changes, then link them back to the underlying identity risk.

Hidden inbox and mailbox rules

Uncover rules that move or delete security alerts, hide warning messages or apply auto-replies that attackers use to stay invisible.

Compromised user behaviour over time

Use behaviour analytics to detect insider threats and see when a user’s actions drift from their normal pattern across email, web, endpoint and identity.

Privilege changes on high-value accounts

See when accounts gain administrative rights, are added to sensitive groups - common signs of lateral movement across your environment - or request elevation outside normal working patterns.

Malicious email forwarding

Detect auto-forwarding to external or untrusted domains that can quietly leak conversations, invoices and sensitive documents.

Anomalous access to files and data

Track unusual access to content in cloud services such as Microsoft 365, including sudden permission changes and bulk unauthorized downloads.

Suspicious sign ins

Flag impossible travel, unusual locations, new devices and repeated MFA failures. Prioritise risky identities with simple risk views.

Choose the Heimdal ITDR tool bundle that fits your team

Heimdal ITDR is delivered through a set of tightly integrated modules. Start with core visibility, then add privilege control or managed detection and response when you are ready.

Visibility into identity threats across users, cloud and endpoints

Heimdal Threat Hunting and Action Center (User and Estate views)
Heimdal Email Security ATP with Fraud Prevention

Get a clear view of risky users, compromised credentials, mailboxes and suspicious activity. Using the Heimdal Threat Hunting and Action Center’s User and Estate views, Heimdal ITDR Core ties cloud identities (including Microsoft 365 users) and endpoints together, correlating identity events, email threats and endpoint signals in one console so you can investigate faster and respond with confidence.

Identity threat detection plus endpoint privilege control

Includes:

All Heimdal ITDR Core modules
Heimdal Privileged Access Management (PASM and PEDM)
Heimdal Remote Access Protection

Move from spotting identity attacks to stopping them. Remove standing admin rights, broker just-in-time elevation and control remote access. When Heimdal ITDR detects suspicious behaviour, you can revoke privileges, close remote sessions or isolate devices in a few clicks.

Fully managed ITDR with 24/7 monitoring

Includes:

Heimdal ITDR with Privilege Control
Heimdal SOC service

Add a dedicated managed detection and response team on top of your Heimdal ITDR solutions deployment. Heimdal SOC monitors identities, endpoints, email and network activity 24/7, investigates alerts and carries out response actions through your policies. You keep visibility and control while we deliver the coverage and expertise.

Heimdal ITDR solution built into the Heimdal Unified Security & Compliance Platform

Heimdal ITDR solutions are part of the Heimdal Unified Security & Compliance Platform, not a bolt-on. Identity events are enriched with DNS, email, endpoint and vulnerability data so you can see how security attacks really unfold and stop them early.

Network
Security

DNS Security – Network

Endpoint
Security

Vulnerability Management

Privileged Access Management

Email & Collaboration Security

Threat
Hunting

Unified Endpoint Management

Unified Security & Compliance Platform

Protect Digital Surfaces

Network

Endpoint

Cloud

Data

Identity

Defense in Depth

API Integrations

Remote Monitoring & Management

Firewall

Professional Services Automation

Compliance & Reporting Support

NIS2 • Cyber Essentials • CIS Controls • NIST • MITRE ATT&CK • ISO27001 • DORA • Essential Eight • ISAE 3000

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FAQ

Identity Threat Detection and Response (ITDR Solutions) - FAQs

What is Heimdal ITDR?

Heimdal ITDR (Identity Threat Detection and Response) gives you continuous visibility and control over identities across your organisation, limiting identity-based threats.

It monitors how users log in, what they access and how privileges are used on endpoints and in cloud services like Microsoft 365.  When behaviour looks risky, Heimdal ITDR helps you investigate, block and clean up the threat from the same console, maintaining your security posture, which is a crucial cybersecurity approach for organizations in this day and age.

How are Heimdal ITDR capabilities different from CrowdStrike, Huntress or Microsoft ITDR?

Microsoft and CrowdStrike offer strong ITDR capabilities but they typically depend on their own ecosystems, higher licence tiers or separate SIEM/SOAR tooling. Huntress focuses mainly on Microsoft 365 identities.

Heimdal ITDR is designed to be more flexible: it correlates identity, email, endpoint, DNS and remote access data in one place, adds built-in privilege security controls on the endpoint, and can be run either by your own team or as a managed SOC service through Heimdal MXDR (Managed XDR).

Do I need a SIEM or SOAR platform to use Heimdal ITDR?

No. Heimdal Identity Threat Detection and Response (ITDR platform) includes its own Threat-hunting and Action Center (TAC), which handles event correlation, alerting and response workflows.

You can still export data to other tools if needed, but you don’t have to deploy or maintain a separate SIEM or SOAR stack to get value from Heimdal ITDR.

Does Heimdal ITDR replace my existing Microsoft 365 security tools?

Heimdal ITDR solution is designed to extend, not replace, native Microsoft 365 security. It enriches Microsoft identity and email signals with endpoint, DNS, privilege and remote access data, and lets you respond from a single console. Whether you run E3 or E5, Heimdal helps you spot identity attacks sooner and contain them faster.

Do I have to use Heimdal SOC / MXDR, or can my team run ITDR on its own?

You can do either. Many customers start by running Heimdal ITDR themselves and later add Heimdal MXDR SOC for 24/7 managed detection and response. The technology stack is the same; MXDR simply adds a dedicated team of analysts who monitor alerts and take action through your policies.

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Ready to see how it all fits together?

Whether you start with Heimdal ITDR solution, add 24/7 managed detection and response through Heimdal MXDR SOC, or roll out the full Heimdal Unified Security & Compliance Platform, we help you build the right level of protection for your organisation and budget.

See Heimdal ITDR in action