Heimdal

Industry Solution

Cybersecurity Solutions for Retail and Ecommerce Companies

Building Cyber Resilience for Online Stores, Physical Retailers, 
and Omnichannel Organizations of All Sizes

Overview

Digital Commerce Should Not 
Compromise Customer Trust

As retail companies embrace digital transformation with ecommerce platforms, mobile commerce, and omnichannel experiences, cybersecurity becomes business-critical. Technological advancements enhance customer experience and drive sales growth, but also create new attack surfaces that threaten sensitive customer data, payment information, and brand reputation.

Challenges

Advanced Security Often Disrupts Manufacturing Operations

Customer Data Protection
Customer Data Protection

Safeguarding Sensitive 
Customer Information

  • Retail companies manage vast amounts of personally identifiable information (PII), payment data, and purchase histories
  • Customer databases, loyalty programs, and payment systems are prime targets for cybercriminals seeking financial fraud opportunities
  • Ensuring all staff follow security protocols across diverse retail environments, from stores to warehouses, is challenging
  • Preventing unauthorized access, data breaches, and ransomware attacks on customer-facing systems requires sophisticated protection
Business Continuity Assurance
Business Continuity Assurance

Uninterrupted Shopping Experience

  • Retail companies prioritize customer experience and sales performance above cybersecurity concerns
  • Cyber incidents can disrupt online stores, payment processing, and critical retail operations during peak shopping periods
  • Attacks can compromise customer trust, brand reputation, and competitive market position
  • Proactive cybersecurity strategies are essential to maintain customer confidence and business growth
GDPR and Retail Compliance
GDPR and Retail Compliance

Meeting Comprehensive Privacy and Payment Regulations

  • Retail companies must comply with GDPR (EU), US consumer privacy laws, and payment card industry standards
  • Each regulation has specific requirements for customer data protection, payment security, and privacy rights
  • European retailers face additional complexity with GDPR’s consent management, data portability, and customer rights requirements
  • Compliance frameworks like ISO 27001, NIS2 Directive, and Cyber Essentials require continuous monitoring, documentation, and adaptation to evolving retail cyber threats

Solution

Unified Cybersecurity Platform to Protect Customers, Transactions, and Retail Systems

Heimdal XDR provides comprehensive cybersecurity protection for retail environments, ensuring customer data privacy, supporting payment security compliance, and defending ecommerce platforms from cyber threats. Our AI-powered, unified platform includes DNS Security, Next-Gen Antivirus with Extended Threat Protection (XTP), Privileged Access Management, Email Security, Ransomware Encryption Protection, and automated Patch & Asset Management while supporting retail excellence.

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Integrated Retail 
Security Management

Heimdal XDR platform delivers unified protection in a single solution, covering all retail technology infrastructure including ecommerce platforms, point-of-sale systems, and customer databases. Eliminate multiple point solutions while empowering security teams to become more proactive and cost-effective through unified threat detection, response, and prevention across retail environments.

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GDPR & Retail 
Compliance Automation

Automated compliance reporting and monitoring ensures adherence to GDPR, ISO 27001, NIS2 Directive, US consumer privacy regulations, and payment security standards with comprehensive audit trails, detailed logging, and customer data protection controls that simplify regulatory reporting across multiple jurisdictions.

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Zero-Impact 
Shopping Environment

Cloud-native cybersecurity solution with 99.9% uptime specifically designed for retail environments. Deploy instantly without disrupting ecommerce platforms, point-of-sale systems, or customer shopping experience through seamless integration with retail technology.

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Retail Cybersecurity Expertise

Dedicated support team with deep understanding of retail cybersecurity challenges, from online stores to brick-and-mortar retailers, providing specialized knowledge of ecommerce platforms, payment systems, and retail compliance requirements.

Proof

Trusted Cybersecurity Partner for Retail Companies

16
K+
Customers globally
3
Mil+
Endpoints secured
15
+min
Minutes or less to respond to inquiries

CYBERSECURITY SOLUTIONS FOR RETAIL & ECOMMERCE

Comprehensive Protection 
for All Retail Attack Vectors

Heimdal covers all attack vectors specific to retail environments, providing comprehensive protection against cyber threats targeting online stores, physical retailers, and omnichannel technology infrastructure. Our unified XDR platform includes DNS Security, Next-Gen Antivirus with Extended Threat Protection (XTP), Privileged Access Management, Email Security with Fraud Prevention, Ransomware Encryption Protection, automated Patch & Asset Management, and advanced Threat-hunting & Action Center capabilities.

DNS Security for Retail Networks product icon

AI-powered network protection with DarkLayer Guard® and VectorN Detection® designed for retail environments, protecting ecommerce platforms, store networks, and customer-facing systems from malicious domains and C&C communications.
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Retail Device & Endpoint Security product icon

Next-Gen Antivirus with Firewall & MDM providing comprehensive endpoint protection for point-of-sale systems, staff devices, warehouse equipment, and retail technology infrastructure against malware, ransomware, and brute-force attacks.
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Retail Patch & Asset Management product icon

Automated deployment and patching for retail software, ecommerce platforms, and payment systems, ensuring security without disrupting shopping operations through Heimdal's 24x7x365 patch management with maintenance window scheduling.
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Retail Threat Hunting & Action Center product icon

Proactive threat detection using Heimdal's Threat-hunting & Action Center (TAC) specifically designed for retail networks, detecting advanced persistent threats targeting customer data, payment information, and retail systems.
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Retail Privileged Access Management product icon

PEDM & Application Control with zero-trust policies for retail systems, controlling access to customer databases, payment systems, and sensitive retail data with role-based permissions and automated privilege workflows.
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Email Security & Fraud Prevention product icon

Advanced email security protecting retail teams from phishing attacks, business email compromise, malware, and fraudulent attempts across retail communication platforms with AI-powered detection specifically designed for retail environments.
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Customer Testimonial

“ What we like most about the Heimdal suite is the Unified Dashboard. It is easy to access and there are controls within the agents on the endpoints that employees can use as well. Heimdal products fit into our security stack with ease, making management simple.“

Matt Langner - IT Service Manager, Waterstones

Read Customer Story

Secure Your Retail Operations Today

Discover how we can help your retail organization enhance cybersecurity while prioritizing customer experience and maintaining GDPR, payment security, and retail compliance.