Platform AI

Heimdal AI Wingman is the AI layer for the Heimdal Unified Security Platform. It helps security and IT teams understand risk, investigate suspicious activity, prioritize actions, and work faster across Heimdal’s security modules and managed services.

AI Wingman is best understood as a platform AI capability rather than a standalone point product. It is designed to work across Heimdal modules and workflows, including dashboard guidance, threat triage, and managed SOC acceleration.

The three layers are AI Wingman Assist, AI Wingman Triage, and AI Wingman SOC. Assist supports platform guidance, Triage supports investigation workflows, and SOC supports AI-accelerated managed detection and response.

Heimdal AI Wingman is built toward agentic AI-assisted cybersecurity workflows, where AI can help assess context, recommend next steps, prioritize action, and support operational decisions while keeping human control and policy alignment in place.

AI Wingman is designed around Heimdal platform telemetry, product context, and security workflows. Instead of sitting outside the stack, it supports real operational tasks across endpoint, identity, email, network, vulnerability, privilege, threat hunting, and SOC workflows.

Heimdal’s native AI capabilities include AI Scripting, AI/ML Patch Sequencing, and PEDM Post-Elevation AI/ML Assessment. Heimdal also uses AI and machine learning in areas such as Predictive DNS™ and AI-powered Email Fraud Prevention.

AI Wingman is built for internal IT teams, security teams, MSPs, and organizations using Heimdal’s platform or managed services. It is especially relevant for teams that need more speed, context, and prioritization without adding more disconnected tools.

No. AI Wingman is designed to assist administrators, security teams, and SOC analysts by reducing repetitive work, surfacing context faster, and supporting better decisions. It should strengthen human-led security operations, not remove human oversight.