Cloud Endpoint Detection & Response Software

EDR is a category of security software that monitors endpoints, including laptops, desktops, and servers, for signs of malicious activity. It records what happens on each device and responds when a threat is detected. Unlike traditional antivirus, which blocks known threats based on signatures, EDR uses behavioural analysis to catch activity that looks suspicious even if the specific threat has never been seen before.

Antivirus software identifies and blocks known threats using signatures, a database of previously identified malware. EDR goes further. It monitors endpoint behaviour continuously, looking for suspicious activity even from threats that have no signature yet. EDR also records what happens on each device and takes automated response actions when something is detected. Blocking is one function. Visibility, investigation, and containment are the rest.

EDR detects ransomware through behavioural indicators: unusual file access patterns, encryption activity, lateral movement, and attempts to reach command-and-control servers. When those patterns appear, it isolates the affected device automatically before other endpoints are hit. Heimdal EDR also blocks command-and-control communications at the DNS layer before ransomware executes, and includes a Ransomware Encryption Protection component that targets the encryption phase specifically.

Yes. Heimdal EDR is built for environments where one person manages all IT responsibilities. Detection, containment, and response happen automatically. When a threat is identified, Heimdal isolates the device, revokes user access, blocks the process, quarantines files, and removes malware without manual intervention. One dashboard gives you visibility across all endpoints. You do not need a security analyst to run it.

Heimdal EDR deploys through a single lightweight agent installed on each endpoint. There is no requirement for professional services or complex infrastructure changes to get started. The same console manages environments from 50 to 5,000 endpoints, so the process scales without adding administrative overhead. For a deployment timeline specific to your environment and device count, speak to our team during the demo.

Heimdal EDR includes Next-Gen Antivirus and Firewall as a built-in component, so it replaces your standalone antivirus rather than running on top of it. It also integrates with existing security infrastructure if you have other tools in place. Most small businesses use Heimdal EDR to consolidate separate antivirus, patching, and basic monitoring tools under one agent and one dashboard.

Heimdal EDR supports compliance with NIS2, Cyber Essentials, and GDPR by providing documented endpoint controls and automatically generated audit trails. These records cover patch currency, privilege management, and incident response activity. The specific controls that apply to your business depend on your sector and the exact framework requirements. Speak to our team to confirm how the platform addresses your compliance obligations.

Heimdal EDR is priced per endpoint, which means cost scales with the size of your environment rather than locking you into a fixed enterprise tier. Exact pricing depends on the number of endpoints and the modules included in your package. For a quote tailored to your business, request a demo or contact Heimdal’s sales team directly.