Heimdal

Industry Solution

Cybersecurity Solutions for Water Utilities and Treatment

Protecting Water Utility IT Systems, Staff Endpoints, and Citizen Data from Cyber Threats

Overview

Water Utilities Cybersecurity Solutions

Water treatment facilities and public utilities rely on interconnected digital systems to manage data, billing, and operations. As these systems modernize, they become targets for ransomware, phishing, and data theft campaigns that can disrupt essential services.

Heimdal® delivers comprehensive cybersecurity solutions for water treatment organizations, helping them protect IT networks, administrative systems, and sensitive data from evolving threats. Our unified platform integrates prevention, detection, and response — simplifying cybersecurity management for resource-constrained public sector teams.

Challenges

Protecting Water Utilities from Rising Cyber Threats and Risks

Ransomware and Data Breaches
Ransomware and Data Breaches

Safeguarding Critical Information and Services

  • Cyberattacks can halt administrative systems, billing platforms, and internal communications in water authorities.

  • Ransomware and data breaches put citizen data and operational continuity at risk.

  • Heimdal helps prevent these incidents with proactive multi-layer protection across DNS, endpoint, and email systems.

Compliance and Data Protection
Compliance and Data Protection

Meeting Regulatory and Security Obligations

  • Water authorities and public utilities handle sensitive citizen and infrastructure data subject to GDPR, ISO 27001, and NIS2.

  • Maintaining audit trails and proving compliance is challenging for small IT teams.

  • Heimdal supports compliance with automated patching, privilege control, and detailed logging for accountability.

Limited IT Resources and Visibility
Limited IT Resources and Visibility

Achieving Resilience with Smaller Teams

  • Many municipal and regional water organizations operate with limited cybersecurity staff.

  • Managing multiple point tools increases complexity and cost.

  • Heimdal’s unified security platform provides centralized visibility and automated response to simplify operations and strengthen resilience.

Solution

Unified Cybersecurity Platform to Protect Water Utilities

Heimdal’s unified XDR platform secures the digital infrastructure that supports water treatment operations—bringing DNS Security, Next-Gen Antivirus with Extended Threat Protection (XTP), Privileged Access Management, Email Security, Ransomware Encryption Protection, and hyper-automated Patch & Asset Management together in a single platform. This consolidated approach reduces tool sprawl and strengthens prevention, detection, and response across networks, servers, and endpoints that underpin essential water services.

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Simplified Security and Infrastructure Management

With one dashboard for endpoint, network, and identity layers, Heimdal replaces fragmented point tools with an AI-driven, unified platform, lowering operational burden while improving speed and consistency of security actions. This platform approach—rather than isolated products—enables proactive protection and advanced threat hunting without the overhead of multiple vendors or consoles.

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Compliance and Regulatory Assurance

Water authorities must evidence strong governance under frameworks such as NIS2, GDPR, ISO 27001, NIST, Cyber Essentials, and the Cybersecurity Assurance Framework (CAF). Heimdal supports these needs with automated audit trails, continuous monitoring, CVE/CVSS tracking, and policy enforcement—helping teams stay audit-ready across distributed environments.

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Operational Resilience and Continuity of Essential Services

Heimdal’s hyper-automation deploys updates in ~4 hours versus 16 days with traditional methods—a 95% faster response—reducing exposure windows and helping keep critical systems online. Silent, zero-disruption updates and flexible scheduling preserve productivity while patches roll out across Windows, Linux, and macOS.

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Unified Visibility and Intelligent Threat Response

Heimdal provides integrated threat hunting and SIEM-level analytics to correlate user, endpoint, and network activity—backed by audit trails surfaced through the Threat-hunting & Action Center (TAC). This gives security teams faster, evidence-based investigations and response, with exportable logs to support compliance reporting.

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Critical Infrastructure Cybersecurity Expertise

Heimdal is a unified, cloud-based cybersecurity provider serving 16k+ customers globally with an integrated XDR platform purpose-built to reduce alert fatigue and enable proactive security operations. The company’s portfolio spans 10+ modules and is deployed across more than 50 countries, supporting regulated sectors where uptime and compliance are essential.

Proof

Trusted Cybersecurity Partner for Water Utilities

16
K+
Customers globally
3
Mil+
Endpoints secured
15
+min
Minutes or less to respond to inquiries

CYBERSECURITY SOLUTIONS FOR WATER TREATMENT

Comprehensive Protection for Water Utility IT Environments

Heimdal provides a unified platform that reduces risk, simplifies management, and strengthens resilience for water treatment and utility organizations. Our modular solutions protect essential IT infrastructure, ensuring that public services can operate securely and without disruption. Key Capabilities Include: - Network Security – Block ransomware and phishing infrastructure at the DNS layer. - Endpoint Defense – Protect administrative devices and servers from malware and ransomware. - Privilege Management – Enforce least privilege and eliminate unnecessary admin rights. - Automated Patching – Close vulnerabilities across systems and applications automatically. - Email Protection – Stop phishing, spoofing, and invoice fraud before they impact staff. - Threat Visibility – Monitor, detect, and respond to threats from one centralized console.

DNS and Network Security for Water Utility Environments product icon

AI-driven DNS protection safeguards water treatment facilities and administrative systems against external threats and data exfiltration. DarkLayer Guard® and VectorN Detection® block malicious domains, stop command-and-control communications, and reinforce zero-trust security principles across distributed utility networks. This ensures the systems supporting essential public infrastructure remain secure and compliant.
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Endpoint Detection and Response for Water Utilities product icon

Advanced endpoint protection combines behavioral AI, signature-based detection, and real-time telemetry to prevent ransomware, data theft, and downtime in operational and administrative environments. Next-Gen Antivirus with Extended Threat Protection (XTP) integrated with the Threat-Hunting & Action Center (TAC) provides centralized visibility, faster response, and enhanced control across all devices supporting utility operations.
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Patch and Vulnerability Management for Utility Systems product icon

Automated patch management keeps water treatment networks and supporting IT infrastructure secure and up to date without operational disruption. Heimdal’s Patch & Asset Management applies updates within 4 hours instead of 16 days — a 95% faster response, covering 350+ third-party applications across Windows, Linux, and macOS. Comprehensive CVE tracking and compliance reporting align with NIS2, ISO 27001, and NIST AC-6, enabling utilities to maintain audit readiness and meet regulatory security standards.
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Threat Detection and Centralized Security Operations product icon

The Threat-Hunting & Action Center (TAC) delivers unified threat visibility across endpoints, servers, and networks. With SIEM-grade analytics and correlation, TAC detects anomalies early, enabling immediate containment and reducing the time to respond to incidents that could disrupt essential water services. By integrating data from multiple layers, it provides a single command hub for efficient threat management and response.
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Privileged Access and Identity Security Controls product icon

Granular access management enforces least-privilege policies across user and administrator accounts, reducing insider and external risk. Privilege Elevation & Delegation Management (PEDM) and Application Control eliminate persistent admin rights, automate approval workflows, and log every privilege escalation. Both solutions are fully aligned with GDPR, NIS2, ISO 27001, and NIST AC-6, helping water authorities maintain strict compliance and governance over sensitive infrastructure.
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Email Security and Fraud Prevention for Water Utilities product icon

AI-powered email protection shields utility organizations from phishing, business email compromise (BEC), and impersonation threats. The Email Security solution provides inbound and outbound scanning, attachment and URL filtering, and real-time fraud detection — maintaining 99.9% uptime to ensure continuous communication across departments and facilities.
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Customer Testimonial

Kevin Walker, Owner, Black Swan Cyber Security Solutions

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Secure Your Water Utility Operations Today

Discover how Heimdal helps water treatment and utility organizations protect IT systems, maintain compliance, and ensure uninterrupted public services through unified, automation-driven cybersecurity.