Heimdal

Thor for Android Privacy Policy

About this policy

It describes how we will use, collect and process your personal information when you install Heimdal™ Mobile.

Please read carefully our privacy policy to better understand what information is being sent to us during the use of Heimdal™ Mobile application.

All the data described below is absolutely necessary personal information we collect for specific purposes. When it comes to storing sensitive data, we strive to protect it with the utmost care.

The Heimdal software (Software) and all the intellectual property rights pertaining to this Software are owned by Heimdal Security A/S (HEIMDAL), located on Vester Farimagsgade Street, number 1, Floor 3, in Copenhagen V, Postal Code 1606.

Heimdal License Agreement

1. License status check


To validate the Heimdal Security license status, Heimdal™ Mobile connects to its own servers. When this happens, the following information is being sent:

Android device identification (ID);

Android version;

Android model number;

Device name;

License key;

Device language;

Build identifier;

Heimdal™ Mobile version;

E-mail address;

IP address.

We use this data to check the license status and connect the license to the device.


The license is reset upon user request by contacting Heimdal Support.


Update checks are performed periodically through Google Play Store, from where the app has been installed. You can choose to update the app downloaded and installed on your Android device manually or automatically. Updating Heimdal™ Mobile gives users access to the latest features and improvements available. It also ensures the app is more secure and safe to prevent online threats.


To check the blocking filters updates, Heimdal™ Mobile connects to its servers. When it happens, it checks the license status as well. The application periodically downloads a file with all filter versions and their available updates.


A user can opt for a 30-day free trial period to test Heimdal™ Mobile. When the trial period is requested by user, the following information is being sent to our server to activate the trial period:

Android device identification (ID);

Android version;

Android model number;

Device name;

Device language;

Build identifier;

Heimdal™ Mobile version;

E-mail address;

IP address.


After installing the application, crash reports are automatically sent. The following information will be sent to our servers when the app crashes:

Device name and model;

OS version and kernel build;

ROOT checker;

Unidentifiable Android ID;

Application name and version;

Detailed information about the crash;

Log files.

This data is then used by our development team to investigate the crash and fix the possible errors.


If the Darklayer Guard feature is enabled, Heimdal™ Mobile checks every domain before the user visits it. When this happens, the following data is transmitted:

URLs of visited websites;

DNS requests.


  • To provide you with the information, products, and services that you request;
  • To provide you with marketing information in accordance with your marketing preferences;
  • To offer you with reminders and renewal notifications related to the Heimdal products and services that you use;
  • To inform about security breaches;
  • To notify you about changes to our products or to our services or terms;
  • To allow you to participate in interactive features of our service when you choose to do so;
  • To manage and administer our business;
  • To review and improve our products and services;
  • To test, develop and improve our mobile application.

Users can send messages and emails to our support team directly from the app, with more detailed information about their technical issues. No data will be sent or collected unless the user validates the submission.

Should you need any questions or feedback, feel free to contact us by email at support@heimdalsecurity.com

Enjoy safer digital experiences!