Software-Tool für das Patch-Management

Tool für automatisiertes Patch-Management – Unternehmenslösung

Eine flexible Lösung für das Patch-Management für Unternehmen und MSPs

Erledigen Sie Ihre Aufgaben effizient mit unserer preisgekrönten Patch-Management-Lösung für IT-Fachleute und MSPs. Stellen Sie die Patch-Compliance sicher, steigern Sie Sicherheit und Leistung und stellen Sie jede Software rund um die Uhr, spontan und von überall auf der Welt bereit – ganz nach Ihrem Zeitplan.

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Kris B.

May 27, 2026

Automated patching makes life easier, but remote desktop needs work

What do you like best about Heimdal? What I like best about Heimdal is the automated patching. It saves us a lot of time since we don’t have to manually patch all our software anymore. Even for apps not natively supported, we can push scripts to check for updates, which is a huge benefit for our operations. What do you dislike about Heimdal? The main thing that catches us out is the reboot notifications for laptops. The notifications could be more prominent because users sometimes miss them or they get hidden behind other windows, leading to surprise reboots. Also, the remote desktop tool isn’t very intuitive, and the black screen feature can be disabled by the remote user, which isn’t ideal for troubleshooting.

★★★★★ 5/5

Verified User in Electrical/Electronic Manufacturing

May 21, 2026

Amazing Support and Effortless OS & App Patching with Easy Deployment

What do you like best about Heimdal? Support has been amazing. They’re always very friendly and respond promptly whenever we reach out. The OS and third-party app patching makes our jobs much easier, and deployment is incredibly easy as well. Integrates well with software we use internally to allow for more secure management. What do you dislike about Heimdal? The agent can be slow at times on computers, especially when I’m trying to gain admin rights. Overall, there’s very little I dislike about this software, and my experience with it has been largely positive.

★★★★★ 5/5

Toby W.

Apr 9, 2026

Effortless Patch Management, Reliable Security

What do you like best about Heimdal? I really appreciate Heimdal® for its patch management ease, which makes my job simpler. I'm also able to ensure all devices are free of typical vulnerabilities. Plus, the initial setup was very easy, which was a relief. What do you dislike about Heimdal? I find DarkGuard DNS sometimes stalls and is unreliable at times.

★★★★ 4/5

Verified User in Mechanical or Industrial Engineering

Apr 8, 2026

Reliable, Lightweight Security and Patch Management Platform

What do you like best about Heimdal? I really like how lightweight Heimdal is on the client side—it has minimal impact on device performance but still gives us all the functionality we need from an IT management perspective. The automated patching, especially for Windows zero-days and third party apps, has been a real game changer. I appreciate that once it's set up, it just works in the background and lets us focus on other priorities. The reporting and visibility into vulnerabilities, plus the ability to scale with more modules, is also a big plus. What do you dislike about Heimdal? The setup process was a bit complicated, and navigating some areas of the platform can be unintuitive at first. It took me a while to get familiar with where everything is and how to make certain changes. Once you get used to it, it's fine, but the initial learning curve could definitely be improved to make it more user-friendly.

★★★★★ 4.5/5

Verified User in Primary/Secondary Education

Apr 2, 2026

Comprehensive, User-Friendly Security Platform for Busy IT Teams

What do you like best about Heimdal? I really appreciate the ease of use and the broad scope of applications Heimdal provides. The patch management has been a huge help, and the 24/7 SOC team has given me peace of mind, allowing me to sleep at night knowing our systems are monitored. The unified dashboard makes managing everything much easier, especially since I'm the only tech for our schools. What do you dislike about Heimdal? Honestly, it's hard to think of a downside. If I had to pick something, it's that it's not free, but given the value, I can’t complain much. Overall, no major problems.

★★★★★ 5/5

Richard F.

Mar 4, 2026

Automated Updates and Threat Reduction Make Heimdal a Strong Choice

What do you like best about Heimdal? The automation is the best aspect for me—Heimdal takes care of updates for third-party applications and device drivers without manual intervention. It has revealed applications installed that I wasn't even aware of, and has significantly reduced our threat score. The USB device control was a key reason for choosing Heimdal, and having the ability to push out updates and driver updates is a real bonus. What do you dislike about Heimdal? If I’m being really picky, although the initial support response is quick and helpful, I feel the troubleshooting could be more thorough. For instance, when we’ve had remote control issues, the support team sometimes closes tickets too quickly or assumes the problem is on our side, instead of proactively investigating by pulling logs or clearly suggesting next steps. A bit more in-depth support would make the overall experience even better.

★★★★ 4/5

Kyle W.

Mar 4, 2026

Excellent for Patch Management, Some Room for UI Improvement

What do you like best about Heimdal? I really like Heimdal's third party patch management—it's definitely the best part for me. It handles patch management exactly as we need, reliably updating third party apps and automating what used to be a headache. What do you dislike about Heimdal? The only thing I dislike is that the menus could be a bit more user friendly. Sometimes when I know I need to look for something, I don't always know exactly where to find it, which can slow me down a bit.

★★★★★ 5/5

Paul O.

Mar 4, 2026

Solid Patch Management with Room for Improvement on Endpoint Clarity

What do you like best about Heimdal? I really like the ease of the dashboard for querying update status and compliance, as well as Heimdal's ability to manage patching for devices over the internet—not just those on the corporate network. The API access and ability to pull detailed build numbers for compliance reporting have been invaluable for our scripts and automation. What do you dislike about Heimdal? I dislike the misleading information shown on the endpoint, specifically the 'up to date' tick that appears even when a device has only been on for a short time. This causes confusion among users and makes it harder to ensure genuine compliance, as they often believe updates are complete when they're not.

★★★★ 4/5

Paul B.

Mar 4, 2026

Solid Security Platform with Excellent Support but Needs Better Reporting

What do you like best about Heimdal? I really appreciate Heimdal's fast and responsive support team, which is much quicker than most other vendors I've dealt with. The privilege elevation feature is a standout, making me feel much safer about admin access risks. Third-party patching is another big plus, and the pricing for these features is fair compared to competitors. What do you dislike about Heimdal? The main drawback is the lack of high-level, easy-to-use reporting. It's difficult to quickly get clear dashboards or summaries to show progress, patching rates, or server reboots, which makes it hard to demonstrate value in board meetings. Because of this, I had to bring in another tool just for vulnerability scanning and reporting, which I'd rather not do.

★★★★ 4/5

Verified User in Construction

Nov 8, 2022

Reliable, simple and flexible.

What do you like best about Heimdal? It just works. We use Patch Management, E-mail Security and Remote Desktop modules from the Heimdal portfolio. All these products run through a single agent and consistently perform well. We push Microsoft patches every month to clients and servers without issue (and more reliably than something like WSUS) , Remote Desktop is simple to use as an admin, just right-click the agent search for the user you want to connect to and go, and E-mail Security Spam filtering catches the majority of the bad things. Heimdal also creates a decent asset register for each device you install the agent on. Support is also responsive and helpful, normally coming back with an answer in only 30 minutes! What do you dislike about Heimdal? First time setup can be a little challenging. Patch management group policies took a little bit of getting used to the way Heimdal uses its terminology but once you crack it, it just ticks along. Spam filtering could be a little more flexible, the previous product we used was able to manage allow/deny lists per user. Heimdal takes a more global approach so you tend to be allowing an email for the entire domain. A little more control of client machines would be helpful. Some alternative products allow you to force a reboot for instance.

★★★★★ 5/5

Verified User in Non-Profit Organization Management

Nov 8, 2022

Versatile security platform with top-tier support

What do you like best about Heimdal? The Heimdal platform contains many different component. We are only subscribed to the two that currently fit our business needs: Patch & Asset Management, and Remote Desktop. The former is a superb tool for automated patching of operating systems and 3rd party software, plus contains a tool to deploy custom scripts and applications - very versitile. The Remote Desktop solution works well, with the added plus of straightforward setup; as our end user devices already had the Heimdal agent installed it was straightforward to push the new tool to devices. Finally, and most importantly, the support team are exceptional. There have been a few queries from ourselves, and each one was met with professionalism wiith a concerted effort to find a resolution. The work completed by the support team in some cases exceeded expectations, with complete scripted solutions designed and implemented to improve our IT estate. What do you dislike about Heimdal? Our initial setup & deployment was discovered not to utilise best practise after over one year of being customers. This caused some issues in terms of upgrading the agents installed on our devices, and while the support team were once again fantastic in getting the issue resolved, the inital communication regarding deployment could be improved.

★★★★★ 5/5

Christian S.

Jun 12, 2022

Great product for Patch Management, PAM and more.

What do you like best about Heimdal? Heimdal offers many different modules in their product, but you can mix and match them as you like so you don't have to pay for something you're not going to use. It is also very easy to manage and implement most things in Heimdal. What do you dislike about Heimdal? I think some modules use a bit more complexity. It's nice that it's simple to use, but sometimes I'd like a few more possibilities in what I can set up.

★★★★★ 4.5/5

Lars P.

Jun 10, 2022

Pleasent and fast anwsers in the support

What do you like best about Heimdal? Their patchmannagement and their remote the remote desktop What do you dislike about Heimdal? Their error report system and the fact that you cant even force reboot a computer or force check if its on

★★★★ 3.5/5

Verified User in Hospital & Health Care

May 30, 2022

Great 3-party patchmanagement

What do you like best about Heimdal? We have used Heimdal security for many years now. We have tried most of their offerings. Now we use patch management of 3-party applications and email protection and Network threat prevention. The products are great and simple to use. Especially the 3-party application patch management has saved us hours of work. What do you dislike about Heimdal? The portal can be a bit messy to look at, and it has changed a couple of times over the years. The report on ROI does not make sense. Difficult to estimate the cost of traffic blocked.

★★★★★ 4.5/5

Verified User in Higher Education

May 27, 2022

Next Gen AV + EDR = Piece of Mind

What do you like best about Heimdal? Everything is displayed in the Dashboard, from Threats to Critical patches and the bonus of having ransomware protection is great for piece of mind. What do you dislike about Heimdal? Dark Layer Guard is great for protecting our environment but does cause no internet issues from time to time.

★★★★ 4/5

Verified User in Internet

May 11, 2022

A vital layer of additional security

What do you like best about Heimdal? Heimdal is light weight. Very little impact on system resources. The other thing though is it's "quiet" ... it works in the background helping to sheild from threats without interfering with your work with dialog boxes. The other things that's particularly nice is that it keeps other applications up to date with the latest patches and builds, thus removing what otherwise could be entry points for system exploits. What do you dislike about Heimdal? Frankly, not much. I do wish the software had a built in update button but other than that, the updates are OK to install manually and their primarly interface updates I believe anyway since their system is constantly being updated throughout the day if I'm not mistaken.

★★★★★ 5/5

Verified User in Glass, Ceramics & Concrete

May 11, 2022

Simple Interface

What do you like best about Heimdal? The interface is simple compared to other AV software and software patch management. What do you dislike about Heimdal? Fewer features than other AV software such as website management and USB device management

★★★★ 3.5/5

Verified User in Computer & Network Security

Apr 25, 2022

Truly Total Protection

What do you like best about Heimdal? Having the full suite of security layers within a single package but the OS and 3rd Party Patching is second to none! What do you dislike about Heimdal? The Navigation of the Heimdal MSP Portal is very disjointed

★★★★★ 5/5

Heidi B.

Mar 18, 2022

Good Cloud solution for patching

What do you like best about Heimdal? The easy setup of a patch. That I do not have to have my own server environment that has to be maintained. That I do not have to create patches for the most commonly used programs. What do you dislike about Heimdal? That users cannot repair and uninstall from the client. That you cannot easily create uninstall packages for your patches/software. That you cannot automatically uninstall a patch if the computer/user falls out of scope.

★★★★ 3.5/5

Verified User in Civil Engineering

Mar 18, 2022

Good product that free up time maintaining 3rd party software.

What do you like best about Heimdal? Automatic update of various 3rd party software (adobe, docker, notepad++) to close security vulnerabilities in the software. The program is also very easy to use and customer support is both quick responding and very professional. What do you dislike about Heimdal? We had one issue with a 3rd party software that kept failing during update. But customer support was able to quickly respond to the issue and help troubleshoot the problem.

★★★★ 4/5

Network
Security

DNS Security – Network

Endpoint
Security

Vulnerability Management

Privileged Access Management

Email & Collaboration Security

Threat
Hunting

Unified Endpoint Management

Unified Security & Compliance Platform

Protect Digital Surfaces

Network

Endpoint

Cloud

Data

Identity

Defense in Depth

API Integrations

Remote Monitoring Management

Firewall

Professional Services Automation

Compliance & Reporting Support

NIS2 • Cyber Essentials • CIS Controls • NIST • MITRE ATT&CK • ISO27001 • DORA • Essential Eight • ISAE 3000

Awards and Achievements

Eine Plattform. Umfassende Sicherheit.

Erleben Sie die Leistungsfähigkeit der einheitlichen Sicherheitsplattform von Heimdal, die umfassenden Schutz vor Bedrohungen der nächsten Generation und Sicherheitsrisiken bietet.

Software-Tool für das Patch-Management

Tool für automatisiertes Patch-Management – Unternehmenslösung

Eine flexible Lösung für das Patch-Management für Unternehmen und MSPs

Automated patching makes life easier, but remote desktop needs work

Amazing Support and Effortless OS & App Patching with Easy Deployment

Effortless Patch Management, Reliable Security

Reliable, Lightweight Security and Patch Management Platform

Comprehensive, User-Friendly Security Platform for Busy IT Teams

Automated Updates and Threat Reduction Make Heimdal a Strong Choice

Excellent for Patch Management, Some Room for UI Improvement

Solid Patch Management with Room for Improvement on Endpoint Clarity

Solid Security Platform with Excellent Support but Needs Better Reporting

Reliable, simple and flexible.

Versatile security platform with top-tier support

Great product for Patch Management, PAM and more.

Pleasent and fast anwsers in the support

Great 3-party patchmanagement

Next Gen AV + EDR = Piece of Mind

A vital layer of additional security

Simple Interface

Truly Total Protection

Good Cloud solution for patching

Good product that free up time maintaining 3rd party software.

NetworkSecurity

EndpointSecurity

Vulnerability Management

Privileged Access Management

Email & Collaboration Security

Threat Hunting

Unified Endpoint Management

Ähnliche Inhalte

Awards and Achievements

Eine Plattform. Umfassende Sicherheit.

Network
Security

Endpoint
Security

Threat
Hunting